cPanel pid file exists

cPanel pid file exists

In Some occations restarting cpanel service from Terminal/Shell using command “service cpanel restart” if you are getting “cpsrvd dead but pid file exists”, then let us know what should be done to resolve the issue.

ERROR:

root@server[#]/etc/init.d/cpanel status

cpsrvd dead but pid file exists

entropychat (pid 7397) is running…

melange is stopped

stunnel (pid 7523) is running…

interchange is stopped

qrunner is stopped

SOLUTION:

please check whether “cpsrvd” is running or not, using following command.

root@server[#]ps aux|grep cpsrvd

root 25755 0.0 1.3 12664 7072 pts/0 S 04:31 0:00 cpsrvd – waiting for connections

root 30218 0.0 0.1 3012 724 pts/0 S+ 04:37 0:00 grep cpsrvd

If cpsrvd is running on the server then Iptables must be blocking the port cpanel currently running on and hence we need to disable the Default firewall of the Linux i.e., iptables.

But it is strongly recommended that firewall like CSF should be installed on the server to block “Failed Login Attempts”.

Follow these steps :

root@server[#]service iptables stop

root@server[#]/usr/local/cpanel/cpsrvd

root@server[#] /etc/init.d/cpanel restart

root@server[#]/etc/init.d/cpanel status

If still the issue persist, edit the cpanel deamon file :

root@server[#]vi /etc/init.d/cpanel change

change “status cpsrvd” to “status cpsrvd-ssl” and save the changes.

root@server[#]/etc/init.d/cpanel restart

root@server[#]/etc/init.d/cpanel status

This will resolve the issue.